Cancellation policy
Withdrawal
The orderer can revoke his contract explanation within 14 days without giving reasons in text form (for example letter, fax, E-Mail) or – if the thing is left to the orderer before deadline – also by return of the thing. The period begins after receipt of this instruction in writing, but not before receipt of the goods at the customer and not before fulfillment of the information obligations of the provider in accordance with Article 246 § 2 i.V.m. § 1 para. 1 u. 2 EGBGB as well as obligations of the supplier according to § 312 g Abs. 1 S. 1 BGB i.V.m. Article 246 § 3 EGBGB. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient. The revocation must be sent to:
Mies Management Consulting GmbH
Email: mies@mies-consulting.com
Returns:
In the case of an effective cancellation, the mutually received benefits shall be returned and any benefits (such as interest) incurred. If the orderer can not or only partly return the delivered service as well as uses (eg use advantages) to the offeror or only in a worsened condition, the orderer has to pay compensation to the offerer. For the deterioration of the thing and for the benefits drawn, the purchaser only has to pay compensation insofar as the use or the deterioration is due to a handling of the thing, which goes beyond the examination of the characteristics and functioning. The term “testing the properties and the mode of operation” refers to the testing and testing of the respective goods, as is possible and customary in a retail store. Parcels ready to be sent back at the risk of the provider. The orderer has to bear the regular costs of the return, if the delivered commodity corresponds to the ordered and if the price of the thing to be returned does not exceed an amount of 40 Euro or if the orderer with a higher price of the thing at the time of the revocation does not yet have the consideration or a contractually agreed partial payment. Otherwise, the return for the customer is free. Things not consignable by parcel post are collected by the purchaser. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for the purchaser with the sending of your revocation or the thing, for the provider with their receipt.
Special instructions:
The right of revocation expires prematurely if the contract is completely fulfilled by both parties at the express request of the purchaser before the purchaser has exercised his right of revocation.
End of revocation